Tip Top
An app for changing feedback routine
Allows teachers to get feedback, and make feedback on what they do, whenever they need it!
Starting Point | Research Phase
At the beginning, we wanted to focus on a specific area and to find out is there any opportunity for us. In this case, we chose education and generated our first research question - "How could tech better learning?"
Later in the research phase, we chose teacher as our main target group. And we decided our process should put more focus on users' needs and wants. We did multiple interviews with the teachers and extracted insights from the interviews.
Some important quotes from the interviews
Key insights we summarized
Personas we built basing on the interviews
Define Phase
Based on the insights we found in the last stage, we made our new research question "How might we help educators pass on quality materials?" and decided the final product would be an app. We made some simple mock-ups for showing our ideas and went back to the users to see if the ideas fit their needs. After getting new feedbacks from the user-testing we continued analyzed the pros and cons of our concepts.
After several rounds of back and forth analyzing and user-testing, we found one idea that fitted in most of the insights and the user loved the most. Which is an idea about helping teacher do more self-evaluation on their speech and materials.
The first user-testing we did and some of our concept drawings
We always evaluated our concepts after the user-testing and got more understanding on our users.
Settled down our direction basing on our further understanding of the users and the insights.
Develop Phase
In the next round of user-testing, more than half of our users indicated they want to get more evaluation and feedbacks from students rather than having a self-evaluation. We also found that we couldn't isolate teachers from students when we developing concepts. In the end we turned the original concept into an app that helps teacher get more useful feedback from students.
User journey with the final concept
Responses of the final concepts from our users
Deliver Phase | Future
We refined the final concept into our final product-Tiptop.
After that we reached out Deloitte Digital Norway and Section of Digitizing of Education at Oslo Metropolitan University to seek for further development. They provided us some feedback and opened the door of future cooperation.
Functional instructions
Sales presentations for different partners
Function | Teacher's Interface
Tip Top allows teacher sent the custom questionnaire to students at any time they felt comfortable. It's also a place that storage how the students felt about each course and lesson, which reminds what's going on in each lesson. By doing feedback in a fast and effective routine, the quality of the lesson and the content will be updated.
Student's Interface
Students will have their login face that allows them to give out the feedback in a quicker way.
Tip Top Team Members
Thor R. Deichmann
Shiyu Wang
Ziying Fan
thor.deichmann@gmail.com
shiyuwdesign@gmail.com
littlemilkdesign@gmail.com